The ITIL® v3 (version 3) SD (Service Design) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Design Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
分类: ITIL课程
ITIL v3 Service Strategy
The ITIL® v3 (version 3) SS (Service Strategy) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Strategy Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Planning, Protection and Optimization
The ITIL® v3 (version 3) PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Service Offerings and Agreements
The ITIL® v3 (version 3) SOA (Service Offerings & Agreements) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Service Offerings & Agreements Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.