CPRE认证需求工程师国际班
本课程由国际专家授课。课程面向所有在工作中要与需求打交道的人员。该课程提供了需求工程的基本知识，涵盖需求工程在所有相关学科（比如涉及系统安全性的嵌入式系统，传统的信息系统）所需要的核心知识，包括需求收集，分析，编写文档，评估和管理等。
分类： IT管理课程
CompTIA云计算认证培训课程
本课程对应CompTIA云计算国际认证考试（CompTIA Cloud Essentials），面向IT专家、IT技术服务专家、IT经理、IT架构师、咨询顾问、业务流程分析师等需要了解云计算相关知识的技术或业务管理人员，全面系统介绍了云计算服务的概念、体系、实施以及优缺点，使学生在面对未来IT挑战时，能全面权衡云计算的利弊，从而做出有效决定。
CompTIA CTT+国际培训师认证培训课程
CompTIA CTT+国际培训师认证是一个国际性的第三方中立认证，主要教授和考核培训师的核心技能，包括课前准备，演示、沟通、引导和苹果。不仅针对课堂教学，也适应最新的通过网络等搭建的虚拟教学环境。
Sourcing Governance Foundation
The Sourcing Governance Foundation course provides a basic knowledge of what the main concepts of Outsourcing and Sourcing Governance are and how they can be applied. Outsourcing IT services has changed the management context for providing the business with the IT services it needs. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers. Best practice shows that implementing and operating a Sourcing Governance Function will require staff awareness and understanding of the key principles and concepts of outsourcing and sourcing governance. In this course an interactive approach is used combining lecture, discussion and exercises.
IT Governance Foundation (based on CobiT 4.1)
The IT Governance Foundation course provides an overview of the main concepts of IT Governance according to CobiT and how they can be applied. Control Objectives for Information and Related Technology (CobiT) is an IT Governance, control framework and maturity model. CobiT’s purpose is to align IT resources with an enterprise’s business objectives so services and information, when delivered, meet quality, fiduciary and security needs. It is also intended as a mechanism to balance IT risks and returns through an interactive approach combining lecture, discussion and exercises.
ISO/IEC 20000 Foundation
The *ISO/IEC20000 Foundation* course is the entry level course for ISO/IEC20000 standard for IT Service Management. Participants will learn the principles and core elements of the ISO/IEC20000 standard for IT Service Management. ISO/IEC20000-1 (Part 1) is the formal specification which defines the requirements that must be achieved. ISO/IEC20000-2 (Part 2) describes a code of practice. An interactive approach is used combining lecture, discussion and exercises.
ITIL信息服务管理认证基础课程（ITIL v3 Foundation）
This course, based on the ITIL best practice service lifecycle approach, provides IT Managers, Practitioners and anyone who uses IT services with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management (ITSM) provision.
ITIL v3 Foundation with Case Study
This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL version 3. Students who have attended this course are suitably prepared to successfully take the associated ITIL V3 Foundation certification test which is a requirement for attending any of the further learning courses (ITIL V3 intermediate level training) available in this track.
ITIL® v3 Awareness
ITIL® v3 Awareness workshop provides a high level overview of IT Service Management and IT Service Management Best Practices based on ITIL version 3 (v3). Participants will learn the principles, core elements and benefits of the Service Lifecycle approach to IT Service Management according to ITIL v3.
ITIL v3 Foundation Bridge
The ITIL v3 Foundation Bridging Course is a one-day, instructor-led course introducing ITIL v3, focusing on how it differs from ITIL v2.