ITIL v3 Managing Across the Lifecycle

The ITIL® v3 (version 3) MALC (Managing Across the Lifecycle) course offers candidates the ability to achieve the ITIL Expert certification upon passing the ITIL v3 Managing Across the Lifecycle exam. The course prepares candidates to take the ITIL® v3 Managing Across the Lifecycle Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace. This certification completes the ITIL v3 Intermediate Lifecycle and Capability streams by focusing on the knowledge required to implement and manage the necessary skills associated with the use of the Service Lifecycle.

ITIL v3 Continual Service Improvement

The ITIL® v3 (version 3) CSI (Continual Service Improvement) course is part of the ITIL®v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Continual Service Improvement Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Operation

The ITIL® v3 (version 3) SO (Service Operation) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Operation Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Transition

The ITIL® v3 (version 3) ST (Service Transition) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Transition Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Design

The ITIL® v3 (version 3) SD (Service Design) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Design Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Strategy

The ITIL® v3 (version 3) SS (Service Strategy) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Strategy Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Planning, Protection and Optimization

The ITIL® v3 (version 3) PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Offerings and Agreements

The ITIL® v3 (version 3) SOA (Service Offerings & Agreements) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Service Offerings & Agreements Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

Snow 101课程: Mac OS X Support Essentials 10.6(ACSP认证指定课程)

Snow 101课程: Mac OS X Support Essentials 10.6是一门为期三天的实战课程。本课程广泛、深入地探讨了 Mac OS X 上的故障诊断,概述了 Mac OS X 系统的广泛功能。本课程的设计目的是让你广泛的掌握Mac OS X的各项功能和支持Mac OS X系统用户的最佳方法。课程包括授课和基于真实案例的动手练习,从而让学生获得真正的实战经验。

ACSA苹果认证系统大师培训课程(含Snow 301、302、303)

本课程针对苹果最高级别的Mac OS X认证:ACSA(苹果认证系统大师),包含“Mac OS X Directory Services 10.6”(课程编号:Snow 301)、“Mac OS X Deployment 10.6”(课程编号:Snow 302)和“Mac OS X Security and Mobility 10.6”(课程编号:Snow 303)3大权威官方课程。总共10天的实战课程,涵盖了目录服务、部署、移动和安全等Mac OS X Server高级技术。课程由Apple资深认证讲师授课,包括授课和基于真实案例的动手练习,从而让学生获得真正的实战经验。