ITIL v3 Service Operation

The ITIL® v3 (version 3) SO (Service Operation) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Operation Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Transition

The ITIL® v3 (version 3) ST (Service Transition) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Transition Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Design

The ITIL® v3 (version 3) SD (Service Design) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Design Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Strategy

The ITIL® v3 (version 3) SS (Service Strategy) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Strategy Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Planning, Protection and Optimization

The ITIL® v3 (version 3) PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

ITIL v3 Service Offerings and Agreements

The ITIL® v3 (version 3) SOA (Service Offerings & Agreements) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Service Offerings & Agreements Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

Snow 101课程: Mac OS X Support Essentials 10.6(ACSP认证指定课程)

Snow 101课程: Mac OS X Support Essentials 10.6是一门为期三天的实战课程。本课程广泛、深入地探讨了 Mac OS X 上的故障诊断,概述了 Mac OS X 系统的广泛功能。本课程的设计目的是让你广泛的掌握Mac OS X的各项功能和支持Mac OS X系统用户的最佳方法。课程包括授课和基于真实案例的动手练习,从而让学生获得真正的实战经验。

ACSA苹果认证系统大师培训课程(含Snow 301、302、303)

本课程针对苹果最高级别的Mac OS X认证:ACSA(苹果认证系统大师),包含“Mac OS X Directory Services 10.6”(课程编号:Snow 301)、“Mac OS X Deployment 10.6”(课程编号:Snow 302)和“Mac OS X Security and Mobility 10.6”(课程编号:Snow 303)3大权威官方课程。总共10天的实战课程,涵盖了目录服务、部署、移动和安全等Mac OS X Server高级技术。课程由Apple资深认证讲师授课,包括授课和基于真实案例的动手练习,从而让学生获得真正的实战经验。

Snow 303课程: Mac OS X Security and Mobility 10.6(ACSA认证指定课程之一)

Snow 303课程: Mac OS X Security and Mobility 10.6是一门为期3天的实战课程。课程讲授如何让iPhone等移动终端设备安全地通过公共网络访问内部网络上的服务。通过配置Mac OS X Server,学生将学习如何安全地为iPhone、笔记本电脑等移动终端设备提供常见的网络服务,例如:Web、电子邮件、日历。学生还将学习如何使用Xcode、Dashcode和iPhone Configuration Utility等工具在iPhone等移动终端设备上部署Web和本地应用程序的基本知识。课程包括授课和基于真实案例的动手练习,从而让学生获得真正的实战经验。

Snow 302课程: Mac OS X Deployment 10.6(ACSA认证指定课程之一)

Snow 302课程: Mac OS X Deployment 10.6是一门为期3天的实战课程。课程重点在于软件部署和维护的解决方案,范围包括单独文件的安装,以及整个系统镜像部署到多个电脑的方法。学生将学会建立一个完整的部署计划,包括测试、硬件和软件的部署、审核和维护。课程还讲述了如何建立一个分层的软件更新服务器解决方案,除了苹果提供的工具外,还包括有关的第三方解决方案。学生通过使用Apple Remote Desktop、Disk Utility、PackageMaker和System Image Utility等工具来获得实践经验,同时还将讨论不同的部署情况下的优点和缺点。