课程简介：
This one-day workshop aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. This workshop will use a case study approach to allow participants to perform a current state analysis to identify the “as is” situation, interview users to elicit requirements about the “future state”, and write requirements for the solution. In order to perform these exercises, the workshop will cover such topics as procedure analysis and activity (swim lane) diagrams, interviewing techniques, and the attributes of quality requirements. Participants will work in teams to complete the exercises and receive peer review of their work.
培训对象：
Those interested in learning more about the business analysis role within systems development.
预备知识：None.
培训内容：
1. Introduction
The Scope of Business Analysis What is a Business Analyst?
The System Development Life Cycle Today’s Approach
What is Project Success?
Critical Success Factors
2. Initiation Phase Activities
Case Study Scope
Project Context
The Context Diagram Verification Through Traceability View of Traceability
The Traceability Matrix
3. Analysis Phase
Requirements Elicitation
Analysis Identifies the details of the scope
Requirements Activities
Defining the problem – Current State Analysis
Current State – Future State
Root Causes Analysis – Process Analysis
High Level Swim Lane Diagram
Elicitation Techniques
Interview Structure
Questioning Techniques
Listening Techniques
Definition of a Requirement
Types of Requirements
S-M-A-R-T Requirements
Requirements do’s and don’ts (1)
Requirements do’s and don’ts (2)
Purpose of Requirements Communication
Levels of Communication
4. Solution Design and Implementation
A BA is Invaluable
Design and Testing Phase Activities
Designing the User Interface
Creating a Storyboard
Key Design Phase Decisions
What is Quality Assurance
The Test plan
User Acceptance Testing
Impact Analysis
Implementation Activities
Managing the Transition
培训时间：
1 day
