课程简介：
From enterprise analysis and scope definition to requirements determination and conceptual design, the Fast Start® in Business Analysis workshop gives analysts a thorough understanding of the entire Systems Development Life Cycle. Replete with both “hard” and “soft” skills, this three-day course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment. Students emerge from this workshop with a solid foundation of business analysis thinking as well as a greater understanding that doing the right things are just as important as doing things right.
培训对象：
Those who need to learn practical system thinking: business systems analysts, managers, information technology (IT) professionals, or other business professionals.
预备知识：
None.
培训内容：
1. Introduction
Defining Business Analysis
What is Business Analysis?
What is a Business Analyst? (IIBA) Business Analysis Body of
Knowledge (BABOK)
Today’s Approach to Business Analysis The Systems Development Life Cycle Fast Start in Business Analysis Road
Map Workshop Agenda
Getting the Most from This Workshop
Workshop Logisitics
2. Enterprise Analysis
What is Enterprise Analysis?
What Has Changed?
What Information Should We Gather for
Enterprise Analysis? How Should We Collect This
Information?
Types of Information to Collect Sources of Information
How Does Enterprise Analysis Help the
Project? Real-World Application
3. Defining the Project Scope
An Approach to Project Definition Step One – Identify Issues
Uses for Issues
StepTwo–RecognizeFutureBenefits
Step Three – Identify the Stakeholders and Sponsor Stakeholder
The Project Sponsor
Step Four – Diagram the Functional Flow
Step Five – Define the Project
Objectives and Scope Scope Exclusions
Real-World Applications
4. Procedure Analysis
Preparing for Analysis
What Information Should We Gather to Analyze?
Why Perform Procedure Analysis? Definitions
Performing Procedure Analysis Process Flow Modeling
Why Create Models?
Symbols Used in Process Flow Models Swim Lane Diagram
Guidelines for Creating Swim Lane Diagrams
Process Scripts
Old Procedure
Process Script Procedure
Real-World Application
5. Interviewing
Why Interview?
Preparing for the Interview
Interview Structure
Questioning and Listening Techniques
Listening for Requirements
Holding the Interview
Real-World Application
6. Requirements, Assumptions, and Constraints
Effective Requirements Practices Requirements
Types of Requirements
SMART Requirements
Identifying User Requirements
Assumptions and Constraints
Real-World Application
7. Defining a Solution
Solution Definition
System Improvement
System Redesign
Review Project Scope
Future State Changes
Process Improvement
Process Change
Systems Development
Systems Change
Organization Change
Impact Analysis
Process Improvement Impact
Systems Development Impact
Organization Change Impact
Real-World Application
8. Solution Implementation Planning
Systems Development Life Cycle Review
Phases for Implementation
Planning Planning to Implement the Future Changes
Visualizing the Project Schedule for Implementing the Solution
Step 1 – Break the Project Down into Tasks
Step 2 – Sequence the Tasks
Step 3 – Estimate Time
Step 4 – Assign Resources
Step 5 – Chart the Plan
Real-World Application
9. Management Presentation
Business Case
What’s in this Management Presentation?
Presentations
Rehearsal and Practice Run
Real-World Application
培训时间：
3 days
